One of the best sessions I went to at Bar Camp Canberra 2011 was “How to Handle Difficult Clients” by Danni (@daniib) and Jason (@jhando).

I found them both to be engaging speakers although it was mostly a conversation. Which gave me some insight into what it might be like to be a client ish.

BTW I thought the session was great and some other folk spoke to me about it later and Lurved it too

Andy Clarke’s Killer Contract

Andy Clarke 24 Ways

Merlin Project Method (probably more about agile these days 22nd Dec 2019)